Nature of Services

Coaching with Petra Mourany is provided for coaching, mentorship, and educational purposes only. Services are not a substitute for medical, psychiatric, psychological, or other licensed healthcare services. Coaches do not diagnose conditions, prescribe medication, or perform medical or psychological treatment.

Clients are encouraged to seek support from licensed medical or mental health professionals for any physical or psychological conditions. Coaching may complement, but does not replace, such care. The client has full liability for choosing to work with Petra Mourany.

The client acknowledges that lasting change may require multiple sessions and that results vary based on individual engagement, circumstances, and readiness.

Coaching and mentorship may involve emotional exploration and the processing of personal memories or experiences as chosen by the client and modality dependent. You acknowledge this work can be emotionally engaging and agree to participate at your own discretion and pace which you take full responsibility in communicating.

Payment, Refunds & Transfers

All services are non-refundable and non-transferable.

By purchasing a service or enrolling in a payment plan, you agree to fulfill the full financial commitment within the agreed-upon time frame. Sessions may be transferred to another individual.

Sessions may be purchased as a gift for another individual. It is the purchaser’s responsibility to ensure the recipient agrees to these Terms of Service prior to booking.

Scheduling & Cancellations

Sessions are conducted 1:1 via Google Meet unless otherwise specified.

Sessions may be rescheduled with at least 12 hours’ notice. Sessions canceled or missed with less than 12 hours’ notice are forfeited.

Emergencies or illness may occur for either party; however, both client and coach agree to make reasonable efforts to honor scheduled sessions within the agreed service period.

Client Responsibility & Results

Coaching is a collaborative process. The coach serves as a facilitator and guide; however, the client is solely responsible for their decisions, actions, and outcomes.

No guarantees are made regarding specific results. Any insights, strategies, or opinions shared during sessions are to be considered informational and supportive in nature. The client retains full discretion regarding how they choose to apply them.

Career and business guidance is provided for informational purposes only and does not guarantee specific outcomes. You assume full responsibility and liability for decisions made.

Communication Boundaries

Communication with Petra Mourany occurs within scheduled sessions and through designated booking or administrative channels only. Ongoing or between-session coaching support is not included unless explicitly stated in writing. All other communication outside of sessions is handled between the client and Petra Mourany’s administrative team, unless exempted by Petra Mourany on one-off cases.

Liability & Disclaimer

To the fullest extent permitted by law, Petra Mourany shall not be held liable for any actions, decisions, or outcomes resulting from participation in coaching & mentorship services.

All services are provided “as is,” without warranties of any kind, expressed or implied. Participation is entirely at the client’s own risk.

Confidentiality & Recording

Sessions are confidential. Recording of sessions by the client is not permitted.

All materials, exercises, and documents provided are for the client’s personal use only and are protected by copyright. No one may re-distribute or share material given to client without permission from Petra Mourany. If any is ever mentioned, Petra Mourany must be credited.

Acceptance of Terms

By scheduling a call and/or completing payment, you acknowledge that you have read, understood, and agree to these Terms of Service.